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1. What does SonicFaith mean?
It's a word we invented, formed from two shorter words "Sonic" and "Faith," that embodies the essence of our mission. "Sonic" has two meanings that imply "audio" as well as "high speed." "Faith" is the focus and vision we cherish to help you grow in your faith with God.
2. There are so many audio books to wade through. Can you help me find something that's interesting?
We created a special tool to help you discover content that matches your interests perfectly. It's called the Personal Product Lineup. It's pretty cool. Try it out.
3. Do you store my credit card information?
No. Believe it or not, most e-commerce stores needlessly keep sensitive credit card information in their databases. We don't. For our processing and recurring billing services, we send your credit information over 128-bit encrypted SSL to a highly secure credit card processing company that has been certified by Visa and Mastercard. For an extra layer of protection, we use a service called "Hacker Free" which checks our site daily for thousands of potential information security vulnerabilities. We want to give you peace of mind and help keep your identity safe.
4. Is there any way I can make money with SonicFaith?
There will be shortly. Soon, we will have an affiliate program with which you can refer and sell SonicFaith content on your website. You will subsequently make a percentage on any audio book sale you refer.
5. I'm an author. Will you sell my book on your site?
Stay tuned. In a few months, we plan to expand into publishing. We are developing an exciting plan to help talented authors get their name out there, as well as make a little green. If you are an established author, however, with a few books under your belt, and you want to bring your career to the next level, please e-mail or call us. We'd be happy to talk.
6. I'm a publisher. Will you publish my content?
We are very open to any quality content that has already been published. We implement the best practices in the industry to keep your content safe while increasing your revenue. We are Hacker Free certified and use password protected servers. Security is a top priority for us. We have an honest monthly reporting policy and can provide enthusiastic references from other reputable publishers. Please call or send us a message with "To Acquisitions" as the first line to begin a stream of communication. We hope to partner with you in growing your business.
7. What are the rules for reviews?
Pretty much anything within reason is acceptable. Since this site features religious content, we ask that you keep your comments free of swearing and excessive sexual innuendo. We reserve the right to edit reviews to eliminate inappropriate or illegal content, but we will not edit opinions -- regardless of political or religious stance. Flaming or spamming will not be tolerated. For all "troll" violators, we will delete their accounts and ban their IPs from SonicFaith.
8. What's Your Refund Policy?
We offer refunds on memberships which haved not been used for purchases, and we honor a 30-day money-back guarantee on all non-software goods, less shipping. Unfortunately, due to the "liquid" nature of audio books, we cannot offer refunds on any digital content. If you are having difficulty downloading your audio books, please contact us.
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